Store Policies

Return Policy

At this time, The Printed Lily is not accepting returns, but please contact us within 3 business days from date of delivery if there’s a problem with your order.

We may be able to offer a replacement for damaged or defective items.


Shipping Policy

Thank you for visiting and shopping at The Printed Lily. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment Processing Time

All orders are processed within 1-3 business days and usually ship between 3-7 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Times

Shipping charges for your order will be calculated and displayed at checkout.

Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, & Taxes

The Printed Lily is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

The Printed Lily is not liable for any products damaged or lost during shipping. If you received your order damaged, please save all packaging materials and damaged goods and contact the shipment carrier to file a claim.

International Shipping Policy

We currently do not ship outside the U.S.

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